We’re located inside the Riu Palace Mexico Hotel. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. It is a combination of gastronomic traditions, including Mesoamerican and European ones, as well as many others, which is why the buffet restaurant and the different themed restaurants of the hotel offer menus and dishes from all parts of the world. Conveniently located restaurants include Perché No Restaurante Pizzería, Il Piemonte, and Buenerrimo. If you have any queries, please contact the call centre. Some of the meat at dinner was rotten. The birds issue is genuine but also expected in a tropical place like ours were according to Birdlife International, over 1,000 bird species live in Mexico, which is more than 10 per cent of the world´s bird population. Everyday our day starts with a morning greeting at breakfast by Raul the head waiter and our service from Abraham is always great. Book the Riu Palace Peninsula All Inclusive - Stay at this 4-star beach property in Cancun. The … We appreciate you sharing this wonderful feedback with the world. The beach was clean and the waiters were very attentive. Several notes - due to the Covid protocols and capacity limits, don't expect every normal amenity, i.e. I know that technically tips are included, but tips are even more appreciated right now - again, as I understand it, the facility had just opened back up right before we went, so the staff was out of work for several months. Dear David, Thank you for staying at Hotel Riu Palace Mexico and for taking the time to share your experience. What are some restaurants close to Hotel Riu Palace Mexico? Popular attractions Tortuga Beach and La Isla Shopping Mall are located nearby. This new legislation will not affect transactions carried out in other currencies. … The Hotel Riu Palace Mexico l is located in a shared complex with the Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the Hotel Riu Tequila so you can find numerous activities such as table tennis, a gym, volleyball, golf and water sports like windsurfing, catamaran, kayaking, bodyboarding, snorkelling and much more. Hotel Riu Palace Mexico (24h All Inclusive) is located in a beachfront location just 3km from Playa del Carmen, Mexico. entertainment seemed to be scaled back (no bands on the outside stage, and they had karaoke 2 nights) - but we didn't feel like we missed out on anything. We walked in to be welcomed by Manuel the head door man he is a wonderful person. Response from RIU Hotels and Resorts, Owner at Hotel Riu Palace Mexico, Review collected in partnership with riu.com, Response from Riu Hotels and Resorts, Owner at Hotel Riu Palace Mexico. Our luxury all inclusive Riviera Maya resort is fully equipped for tourists. Riu Palace Mexico is aesthetically decorated in line with the traditional style of … The more than adequate rooms were cleaned every day (one day I encouraged our room keeper that he didn't have to work so hard to clean our room, but it appeared that he kept on...). Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (1.2 miles). The only thing to consider in rooms is that the only elevator is in the main building - if you stay at the end where we did, you end up taking 3 flights of stairs....a lot! Although it may be tempting, you mustn’t think that it’s just white sand and turquoise water. Mexican cuisine is famous for its wide variety of recipes. Our issues (yes in my 30's) but i have knee issues so the up and down the stairs was alot. The excellent service at our all inclusive resort in Mexico makes it the perfect place to get away from it all and regain energy in the heart of a natural atmosphere. What are some of the property amenities at Hotel Riu Palace Mexico? For this reason, we always encourage guests who are still at the hotel to contact our Front Desk staff in order to resolve any issues during the stay. Day and evening entertainment, as well as Pacha discotheque. Unsafe food. Riu Palace Mexico is a 5-star venue positioned about 1.7 km from Miro. Covid - The, were checking temperatures and you had to wear a mask when entering restaurants but at times once in some people forget to put their mask back on when getting their food. It is great to hear that our team was able to create this wonderful experience for you! We went for a week in July. A 2012 renovation brought most of the interiors up to date with … See more questions & answers about this hotel from the Tripadvisor community. There are more places to choose from in the Playa del Carmen area. The rooms are spacious and comfortable with the best views, and the 35,000 m² of gardens will give you the sensation of being in a tropical atmosphere surrounded by palm trees, w… At the same time, we have passed your comments to the involved department in case our standards have not been fulfilled at some point. Are there any historical sites close to Hotel Riu Palace Mexico? Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. I believe this has been my 18th or so stay at this resort. Own or manage this property? Our room was very large and comfortable - fully stocked mini-bar. View deals for Riu Palace Mexico All Inclusive, including fully refundable rates with free cancellation. our employees are helpful and hard working. Yes, free parking is available to guests. For couples tying the knot on-site, three wedding packages are offered. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Is parking available at Hotel Riu Palace Mexico? The resort is pretty long so if you are in room 1050...prepare to walk a bit to the front desk (where the restaurants are located) The A/C doesn't really blow cold air but the fan makes up for it. While we regret to read that your first impression of the hotel has not lived up to your expectations, we are very surprised to hear about the safety. The employees are also helpful and hard working, which makes it harder to leave a negative review. At night we invite you to watch shows and listen to live music or visit the “La Piñata” club where you can dance to the best beats. With a stay at Riu Palace Las Americas All Inclusive - Adults Only in Cancun (Zona Hotelera), you'll be steps from Caracol Beach and 8 minutes by foot from Cancun Convention Center. As you mentioned. The people are friendly and helpful. I would say that the constant birds going by the buffett and trying to eat the food was a bit alarming for us. Nearby attractions include Plaza Playacar (0.2 miles), Playacar Center Shopping Mall (0.2 miles), and Dalemdar (0.2 miles). Book Hotel Riu Palace Mexico, Riviera Maya on Tripadvisor: See 6,881 traveller reviews, 10,132 candid photos, and great deals for Hotel Riu Palace Mexico, ranked #44 of 276 hotels in Riviera Maya and … It is delightful to read that you enjoyed your stay with us and we look forward to welcoming back again soon! What an amazing review to read!! Don't tarnish your reputation, offering bad and unsafe food. Avenida Xaman-Ha, Manzana 3, Lote 4 Condominio Playacar, Playa del Carmen 77710 Mexico, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, We decided to spend 5 days at this hotel. Student (Spring Breaker) policies. We had no concerns about Covid, with the protocols they had in place. This destination is full of surprises and places that you should visit and discover. For specific inquiries, we recommend calling ahead to confirm. It is great to hear that our team was able to create this wonderful experience for you! In the heart of the Mexican Caribbean you will find the famous Playa del Carmen, one of the most beautiful beaches in the world. What food & drink options are available at Hotel Riu Palace Mexico? If you lack the occupancy and revenue to offer safe and quality service to your guests due to covid-19, close and repair the place. Claim your listing for free to respond to reviews, update your profile and much more. The beach was beautiful. Discover genuine guest reviews for Riu Palace … The Playa del Carmen hotel includes two fresh water swimming pools surrounded by a vast park, a Jacuzzi, a solarium-terrace, a gym and the wellness centre with a range of different treatments and massages. Riu Palace Mexico abounds with European flourishes such as hand painted murals, floral ceilings rimmed in gold, and a tiny Spanish chapel. We enjoyed the food - both the buffets, and the restaurants. There are plenty of pools and restaurants on offer, plus a long list of watersports. Xaman-ha Manzana 3 Lote Hotelero 4 Fraccionamiento Playacar Playa del Carmen Quintana Roo Mexico, CP 77710 Hours: 08:00 am - 08:00 pm. Please note that we are applying strict anti Covid-19 protocols that our health security experts have developed together with the prestigious company Preverisk which is a global leader in auditing, consulting and training solutions for the tourism industry in the areas of Health and Safety expertise. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. It is recognised for its distinctive and sophisticated flavours which incorporate many different spices. Address: Av. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach Club… The Hotel Riu Palace Mexico l is located in a shared complex with the Hotel Riu Palace Riviera Maya, Hotel Riu Yucatan, Hotel Riu Playacar and the Hotel Riu Tequila so you can find numerous … We love welcoming our Riu Class members and are grateful that you shared your recent experience at the Hotel Riu Palace Mexico. The new legislation also prohibits reception from exchanging dollars for pesos. The property is spotless and beautifully maintained. Does Hotel Riu Palace Mexico have any great views? RIU PALACE MEXICO HOTEL. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Mexican and Italian, Krystal Fusion restaurants, Steakhouse, as well as 5 bars. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We truly hope you can resolve any issue with our Front Desk staff during your stay and we look forward to hearing about the rest of your stay. Dear Franny, Happy birthday! This is the version of our website addressed to speakers of English in the United States. What an amazing review to read!! Relax in our spa, or get fit in the gym or on the tennis courts. Hotel Riu Palace Mexico is an all-inclusive, upscale, 434-room resort set along the beach in Playa del Carmen’s upmarket Playacar area. You can be assured that we have taken notice of the described positive and negative points. Price List Here Book Now - 10% OFF. Hotel Riu Palace Mexico Playa del Carmen - 4 star hotel. Stay safe ❤️, Dear Guest, Thank you for taking the time to share your experience via Tripadvisor while staying with us. At this hotel in Los Cabos you will can enjoy the best Mexican, Japanese and Indian … Guests can enjoy a swimup bar, an on-site restaurant, and is than... 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